1. Who we are
Self Build Master Guide is an online interior design education programme operated by Shania Mackin Interiors. When we refer to "we", "us", or "our" in this policy, we mean Self Build Master Guide.
If you have any questions about how we handle your data, please contact us at hello@selfbuildmasterguide.com.
2. What information we collect
We collect information you provide directly to us, including:
- Your name and email address when you join the waitlist or newsletter
- Your name, email address, and payment details when you purchase the course
- Any messages you send us via the contact form or by email
We may also collect certain information automatically when you visit our website, including your IP address, browser type, and pages visited, via standard analytics tools.
3. How we use your information
We use the information we collect to:
- Deliver the course content and any resources you have purchased
- Send you course-related communications and updates
- Send you our newsletter if you have opted in
- Respond to your enquiries and support requests
- Improve our website and course content
- Comply with our legal obligations
4. Legal basis for processing
We process your personal data on the following legal bases:
- Contract: to fulfil our obligations when you purchase the course
- Consent: to send you marketing emails where you have opted in
- Legitimate interests: to improve our services and communicate with customers
- Legal obligation: to comply with applicable laws and regulations
5. How we share your information
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our course, including payment processors and email delivery platforms. These providers are contractually required to keep your information secure and to use it only for the purposes we specify.
6. How long we keep your information
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you purchase the course, we retain your account information for the duration of your access and for a reasonable period thereafter for legal and accounting purposes.
7. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data
- The right to object to or restrict our processing of your data
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hello@selfbuildmasterguide.com.
8. Cookies
Our website uses cookies to improve your browsing experience and to analyse site traffic. You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@selfbuildmasterguide.com.